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Battery replacement
The robot uses lithium-ion batteries that give it a battery life of 2 hours. If your activity lasts longer than 1.5 hours, or if you are unsure whether the batteries are fully charged before you start, make sure you have the spare batteries provided charged and close at hand.
When the robot's batteries are low, a red battery icon will appear on your screen in the lower left corner. Change the batteries as follows:
- Select the "log out" button at the bottom right of the screen.
- Turn off the robot (be careful not to lift it by the shell but by its base!!) and remove the shell.
- Remove the dead batteries, charge them, and replace them with charged batteries (make sure to observe the + and - signs!).
- Turn the robot back on and replace the shell (be careful to position the camera correctly and leave no space between the shell and the bumper).
- Once the robot has restarted, reconnect the PC to its WiFi, log in to the software, and pick up where you left off!
We also recommend that you replace the batteries immediately after use and charge the ones that have been used.
Robot updates
Learning Robots is constantly developing the software, the AlphAI robot and the user experience. That's why we regularly release updates, which are automatically transmitted to the robot's Rapsberry Pi the next time it connects via WiFi.
See FAQ.
Reconfigure your robot
Your robots are delivered pre-configured and tested. However, you can reconfigure your robot to change its number, color, and the Wi-Fi channel used for the connection.
This feature may be useful for diagnostic or troubleshooting purposes.
Here are the steps to follow to reconfigure your robot:
- Start your robot and connect your computer to the network with its name (if necessary, see how to connect via Wi-Fi).
- Launch the AlphAI software (if necessary, see how to launch the AlphAI software).
- Go to the Tools > Configure Robot menu. The configuration window shown below should then appear.
- Fill in the fields in this window, then click OK.
- Wait for your robot to restart automatically for the changes to take effect.
Reset the robot's SD card
This is a maintenance procedure that resets your robot to its "factory settings."
This resolves certain software-related issues, but it is a time-consuming process.
Here are the steps to follow:
- Make sure your robot is turned off before you begin.
- Carefully remove the housing from your robot.
- Remove the SD card from the robot. It is usually located on the back of the robot and is inserted into the Raspberry Pi control board. If necessary, you can unscrew the 4 screws on top of the robot to access the card.
- Insert the robot's SD card into the appropriate slot on your computer. You may need a micro-SD card adapter or reader.
- Make sure you have software that can write disk images to SD cards. We recommend BalenaEtcher, which you can download for free here.
- Download the disk image from the following link: https://drive.google.com/file/d/1_GVCpyCzh3L9Bf9mQrbtKCPoXjWUe7ug/view?usp=sharing. Please note: the image is 16 GB, so the download may take a while.
- In BalenaEtcher, select "Flash from file" and then select the downloaded file.
- Select the appropriate drive as the burn destination. Make sure you select the correct drive. Be careful not to select a system drive on your computer or a data storage drive, as you risk losing that data or even completely erasing your operating system!
- Start the file transfer process. This may take several tens of minutes.
- Once the flashing is complete, you can eject the SD card, reinsert it into your robot, reassemble it, and turn it back on.
- Your robot will then start flashing white and will display the number 0. You will need to connect to the ALPHAI-000000 network (password: ALPHAI-000000) and then follow the instructions in the paragraph above to reconfigure it.
Recurring problems
Your robot won't turn on? Can't connect to the software? Are your robot's wheels blocked?...
Find the answer to your problem on this page:
See FAQ.
Support & warranty
AlphAI robots are guaranteed against malfunction for up to 2 years from date of purchase.
With intensive use, it is normal for motors to show wear: we offer motor replacement kits, which you can find in our online store. Don't hesitate to contact us if you'd like us to take care of the replacement.
The Learning Robots team remains at your disposal. If you can't find a solution to your problem on our FAQ page, please don't hesitate to contact us via our contact form.