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Battery replacement

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The robot uses lithium-ion batteries that give it a battery life of 2 hours. If your activity lasts longer than 1.5 hours, or if you are unsure whether the batteries are fully charged before you start, make sure you have the spare batteries provided charged and close at hand.

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When the robot's batteries are low, a red battery icon will appear on your screen in the lower left corner. Change the batteries as follows: 

1. Select the "log out" button at the bottom right of the screen.
2. Turn off the robot (be careful not to lift it by the shell but by its base!!) and remove the shell.
3. Remove the dead batteries, charge them, and replace them with charged batteries (make sure to observe the + and - signs!).
4. Turn the robot back on and replace the shell (be careful to position the camera correctly and leave no space between the shell and the bumper).
5. Once the robot has restarted, reconnect the PC to its WiFi, log in to the software, and pick up where you left off!

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We also recommend that you replace the batteries immediately after use and charge the ones that have been used.

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Robot updates

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Learning Robots is constantly developing the software, the AlphAI robot and the user experience. That's why we regularly release updates, which are automatically transmitted to the robot's Rapsberry Pi the next time it connects via WiFi.

See FAQ.

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Recurring problems

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Your robot won't turn on? Can't connect to the software? Are your robot's wheels blocked?...

Find the answer to your problem on this page: 

See FAQ.

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Support & warranty

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AlphAI robots are guaranteed against malfunction for up to 2 years from date of purchase.

With intensive use, it is normal for motors to show wear: we offer motor replacement kits, which you can find in our online store. Don't hesitate to contact us if you'd like us to take care of the replacement.

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The Learning Robots team remains at your disposal. If you can't find a solution to your problem on our FAQ page, please don't hesitate to contact us via our contact form.

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